Refund Policy

Digital Services

SkopeChain provides digital analytical services through a credit-based system. Credits represent access to platform functionality and are considered digital services.

Because of this, purchases are generally non-refundable once credits have been issued.

Exception Cases

Refund requests may be considered in cases such as:

• Duplicate payments
• Payment processing errors
• Unauthorized transactions

Cryptocurrency Payments

Cryptocurrency payments are typically irreversible and may not be refundable due to the nature of blockchain transactions.

Contact Support

Users may contact support for assistance with payment issues at [email protected]